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FOR FASTEST SERVICE CLICK ON CHAT NOW TO CONNECT WITH CUSTOMER SERVICE Menu STORE CUSTOMER SUPPORT RETURNS HELP VIDEOS PRE-ORDERS TRACK ORDER TRACKING # LOOKUP How Can We Help? Search Your Orders Do shipping carriers offer additional services for my shipment? How do I reschedule my FedEx Freight appointment date? How To Track My Order How will I know when my order ships? I haven’t received an appointment date or other information about my EFW or FedEx Freight delivery. What should I do? My order status states ’backordered.’ What does this mean? My order status states ’exception’ or ’delivery exception.’ What does this mean? What happens if my shipment is delivered when I am not home? What should I do if my order doesn’t have a tracking number or the number is invalid? What should I do if my order was damaged during shipment? What should I do if the shipping carrier, EFW or FedEx Freight, missed the appointment time? Where can I find the tracking number for a GiftCard I ordered? Why does my order say it’s been delivered when I haven’t received it yet? Shipping Information | Courier Tracking ID # & Arrival Dates Show all articles ( 6 ) Collapse Articles Create an order Can I ship my order to multiple addresses? Can I use or pre-qualify for Affirm at a your store? Does Affirm charge interest and fees? How do I add gift wrap to my order? How do I add or remove items from my cart? How do I cancel an order that I paid for with Affirm? How do I check out? How do I pay my Affirm bills? How do I use my Affirm virtual card? What is Affirm? What should I do if you canceled my order paid with affirm? When does my Affirm virtual card expire? Where do I go to make monthly payments on my purchase? Why was my order split into two order numbers? What information does your site share with Affirm? Show all articles ( 7 ) Collapse Articles Edit or cancel your order How do I cancel an item from my order? Why was my order canceled? Can I stop my order from being delivered? Can I change the address on my order? Can I modify the payment on my order? Can I cancel my Drive Up or Order Pickup order? Why was my order split into two order numbers? Do shipping carriers offer additional services for my shipment? Why did I receive unfamiliar order information? Show all articles ( 1 ) Collapse Articles Cats Luv Us Deals Platinum Partner ™ What is a Cats Luv Us Deals Platinum Partner ™ How do I post a Cats Luv Us Deals Platinum Partner™ Partner review? What are the guidelines for writing Cats Luv Us Deals Platinum Partner™ reviews on Cats Luv Us Deals.com? Can my Cats Luv Us Deals Platinum Partner™ review be blocked or removed? Are Cats Luv Us Deals Platinum Partner ™ reviews subject to Terms and Conditions? How will I be charged for items sold by a Cats Luv Us Deals Platinum Partner™ Pre-orders & pre-authorization charges How will I be charged for items sold by a Cats Luv Us Deals Platinum Partner? When will I be charged for a preorder? Pre-orders & pre-authorization charges When will I get an estimated delivery date for a preorder? What is an authorization hold? Why are there pending charges on my PayPal account when I didn’t submit my order? Charges and Refunds Charges and Refunds How do I get a refund? I have been charged twice I haven’t received my refund I need a receipt for my order How do I return an item I received as a gift? How To Refund & Cancel Shopify Order Delivery I want to change the delivery address I want to change the delivery date Items are different from my order Items are missing from my order Returns and Cancellations I want to cancel my order I want to exchange items I want to return items Returns and Cancellations Promotions & Coupons Free shipping: How do I get free shipping on my order? Payments What payment types do we accept? Track Your Order Shipping Information | Courier Tracking ID # & Arrival Dates Shipping Information | Courier Tracking # Shipping Information | Courier Tracking ID # & Arrival Dates CLICK HERE If your order is not tracking correctly or do not see your courier tracking ID# COVID-19 SHIPPING LEAD TIME NOTICE: *If You Do Not See Your Order Do Not Be Alarmed We Are 4-7 Days Behind On Receiving Tracking #’s and doing our best to provide you with estimated arrival dates in the meantime. We encourage you to be patient with receiving your courier tracking number in these difficult times as the unfortunate COVID-19 pandemic has impacted shipping times worldwide. We usually offer 10-16 working days delivery time, because the packages are sent by standard shipping. However, factors such as delayed logistical handling can affect the delivery lead time by 4 to 6 weeks. Please do not worry as our shipping department will monitor progress as it is on its way to you. We appreciate you and thank you for your patience and understanding. © 2024 Cats Luv Us Deals.com • Powered by GeneratePress If Your Having Problems Tracking Your Order Click Here For More Shipping Information Tracking Information...